Answered By: Lydia Matheson Last Updated: 03 Feb, 2017 Views: 234
When you return a laptop to the locker you need to make sure that it is plugged in fully. Once this is done the light by the locker turns to red to show that the laptop has been returned correctly and is charging.
It may be that when returned, the laptop was not reconnected to the charging unit fully, so the laptop is still showing as issued to you on your Library account. The fine will be large if this is the case as the fine is £2 per hour for a late return of a laptop.
Please contact the staff on duty at the Help desk or email firstname.lastname@example.org as soon as possible so we can investigate for you.